Why 0800 Numbers Cost Less For Businesses

0800 Numbers

For any business to become popular it has to be in constant touch with its customers. A good way to keep customers connected to a business is via a 24 hour phone line service. However, just having a 24 hour phone line service will not guarantee that all your customers will be able to reach you. Phone calls can be very expensive at times, it is therefore important that your customers should not feel the financial pinch when trying to contact your business. That is why it is very important that a business has toll free lines. We are going to look at some of the reasons why 0800 numbers cost less for businesses;

With 0800 numbers your customers won’t have to pay a cent to reach you

If customers are able to contact your business without even having to use a cent, you will be giving your business the opportunity to attract enquiries from all over the place. Attending to enquiries is very important for it lures potential clients thus allowing a business’s client base to grow. One important thing to take note of is that if potential clients know nothing about your business it is very rare they would use their money to try and find out what your business is all about. However with a toll free number, they will enquire and if they like what they hear they surely will do business with you.

0800 numbers give you an edge over your competitors

In business providing technical support whenever needed is very important. With the use of a toll free line your customers will be able to reach you any time when they require assistance. It is very important to know that if customers don’t get the technical support they need they always migrate to other companies. So if you want to attract customers from other businesses you have to make sure your business has a technical support unit that is available 24/7 and on toll free.

You are given the call statistics feature at no extra charge

If you get 0800 numbers for your business you will also be given the call statistics feature which will help you analyse your business calls. This feature can help you determine the time you receive the most calls as well as determine the number of missed calls. This tool will help you much the hours when you need to increase your technical support staff so as to reduce the number of missed calls. With this tool your business operations can be optimized thus giving you more room for expansion and profit generation.

Access to the call management feature

The call management feature allows you to determine call routing. For instance you can have your 0800 number routing all calls to your office during the day and then you can let it route them to your cell phone after working hours. This feature brings convenience to your business allowing you to work and keep making money regardless of your geographical location.

понеделник, 7 май 2012 г.